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![[TrendyMediaToday.com] Marc Benioff says Salesforce has cut its support staff from 9,000 to ~5,000 in the past year after deploying AI agents to handle a growing share of it {file_size} {filename}](http://www.techmeme.com/250902/i2.jpg "[TrendyMediaToday.com] Marc Benioff says Salesforce has cut its support staff from 9,000 to ~5,000 in the past year after deploying AI agents to handle a growing share of it {file_size} {filename}")
![[TrendyMediaToday.com] Marc Benioff says Salesforce has cut its support staff from 9,000 to ~5,000 in the past year after deploying AI agents to handle a growing share of it {file_size} {filename}](http://www.techmeme.com/img/pml.png "[TrendyMediaToday.com] Marc Benioff says Salesforce has cut its support staff from 9,000 to ~5,000 in the past year after deploying AI agents to handle a growing share of it {file_size} {filename}")
Aidin Vaziri / San Francisco Chronicle:Marc Benioff says Salesforce has cut its support staff from 9,000 to ~5,000 in the past year after deploying AI agents to handle a growing share of its work β Salesforce has cut 4,000 customer support roles this year after deploying artificial intelligence agents to handle a growing share β¦
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