U
/u/CommercialAlarming13
Guest
I used to work retail for a manager who thought โcustomer serviceโ meant chaining me to the register. One day he tells me Iโve been leaving the till too often. By โtoo oftenโ he meant: grabbing change from the safe, getting a roll of bags, even walking five feet to throw out trash.
His new rule: โIf you step away from the register, even for a second, you must clock out.โAlright then. Next shift, I took him literally.
At 9:10 AM, a customer drops a jar that smashes near the counter. I clock out, grab the paper towels, clean it, clock back in at 9:16.
9:40, receipt printer jams. Clock out, walk three feet to maintenance, get the roll, clock back in at 9:47.
10:05, customer wants coins for the parking meter. Clock out, walk to the safe, get change, clock back in at 10:13.
10:42, I need to grab a bag of quarters for the till. Clock out, 20 steps to the office, clock back in at 10:50.
11:15, someone asks me to check if we have larger bags. Clock out, grab them from literally the shelf behind me, clock back in at 11:18.
By the end of the day my timecard showed Iโd left work thirteen times. It added up to nearly two hours of unpaid breaks all for basic stuff I was supposed to do. Payroll flagged it, HR called me in, and I showed them the email from my boss laying out the rule in black and white. Next thing I know, heโs the one being chewed out. The rule vanished overnight, and magically we were trusted to use common sense again.
submitted by /u/CommercialAlarming13 to r/MaliciousCompliance
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His new rule: โIf you step away from the register, even for a second, you must clock out.โAlright then. Next shift, I took him literally.
At 9:10 AM, a customer drops a jar that smashes near the counter. I clock out, grab the paper towels, clean it, clock back in at 9:16.
9:40, receipt printer jams. Clock out, walk three feet to maintenance, get the roll, clock back in at 9:47.
10:05, customer wants coins for the parking meter. Clock out, walk to the safe, get change, clock back in at 10:13.
10:42, I need to grab a bag of quarters for the till. Clock out, 20 steps to the office, clock back in at 10:50.
11:15, someone asks me to check if we have larger bags. Clock out, grab them from literally the shelf behind me, clock back in at 11:18.
By the end of the day my timecard showed Iโd left work thirteen times. It added up to nearly two hours of unpaid breaks all for basic stuff I was supposed to do. Payroll flagged it, HR called me in, and I showed them the email from my boss laying out the rule in black and white. Next thing I know, heโs the one being chewed out. The rule vanished overnight, and magically we were trusted to use common sense again.
submitted by /u/CommercialAlarming13 to r/MaliciousCompliance
[link] [comments]
Continue reading...
