Omnichannel Chatbot: Benefits, Tips, and Examples - ControlHippo

Ever messaged a company on WhatsApp, then switched to their website, only to repeat everything? It’s frustrating. Omnichannel chatbots fix that by connecting channels like Instagram, email, and live chat, so every conversation feels smooth, personal, and remembered. With the AI chatbot market projected to grow from $15.6 billion in 2024 to $46.6 billion by […]

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