How PROMPTS helped save my child: A mother’s journey with our Digital Health Service

4 months ago 6

Within the municipality of Kongowea, Mombasa County, Rose Mwikali Musili, a 38-year-old parent of four, was moving a tiny edifice until aboriginal this year.  She and her husband, Kwale decided that she needed a interruption from her engaged beingness of entrepreneurship to absorption connected taking attraction of her newborn daughter,Zainab. Little did she cognize that this intermission successful her regular would bring her face-to-face with a life-changing hazard that would request speedy intervention. 

When she visited Kongowea Health Center for 1 of her regular session appointments, she interacted with Fadhil Mzee, a Community Health Promoter who has been moving with Jacaranda Health for implicit 5 years. Within the wellness center, Fadhil helps expectant and caller mothers enroll connected the PROMPTS platform, ensuring they understood that the 2-way SMS level assisted mothers with aesculapian proposal that could prevention their lives and their children’s lives. It was done Fadhil that Rose was introduced to this lifesaving program. 

A fewer weeks aft her session visit, Rose noticed thing alarming successful Zainab. She had developed a fever and was struggling to respire portion breastfeeding. As immoderate parent would, Rose panicked. She rapidly remembered the proposal Fadhil had fixed her astir PROMPTS. Without hesitation, she sent a connection done the level to inquire if her child’s information was mean oregon if she needed aesculapian help. 

Within moments, to her relief, Rose received a telephone from 1 of Jacaranda Health’s helpdesk squad members, The telephone came with wide and urgent instructions; Take Zainab to the infirmary immediately. Not wasting immoderate time, Rose and her hubby rushed to Kongowea Health Center. Upon arrival, her babe was diagnosed with pneumonia, a life-threatening condition, particularly for newborns. Zainab was admitted close distant for treatment.

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“The messages helped maine due to the fact that I was capable to unreserved my babe to the infirmary to get the attraction she needed. If I had taken my time, my babe would person faced much danger, but acknowledgment to PROMPTS, I acted fast. They aboriginal called to travel up if I had taken my babe to the hospital,” Rose recounted.

Zainab’s betterment was swift but the gravity of the concern near a lasting content connected Rose. 

“I tin promote much mothers to articulation PROMPTS due to the fact that it helps them cognize however to instrumentality attraction of their babies. The work helped maine cognize my babe was successful danger, which made maine enactment rapidly to assistance her,” she reflected. 

For Rose and her husband, PROMPTS was much than conscionable a bid of messages—it was a lifeline. The timely accusation empowered her to marque the close decisions astatine a captious moment. 

 

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