Hong Kong carer hotline to scale up operations after handling 100,000 calls - South China Morning Post

A carer enactment hotline commissioned by the Hong Kong authorities handled astir 100,000 calls successful astir 2 years since its launch, with operations acceptable to beryllium scaled up to conscionable increasing demand. Operated by the Tung Wah Group of Hospitals, the 24-hour ‘182183’ hotline provides affectional enactment and referrals to payment services. It is staffed by much than 100 societal workers, who enactment successful shifts crossed 30 telephone lines. Since its motorboat successful September 2023, amid a spate of household tragedies involving...